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Recommended Reading

  • Augsburger DW, Conflict Mediation Across Cultures: Pathways and Patterns, 1st edition (1992), Westminster John Knox Press
  • Carroll E and Mackie K, International Mediation – the art of business diplomacy, 1st edition (2000), Kluwer Law International
  • Cloke K, Mediating Dangerously: the frontiers of conflict resolution, 1st edition (2001), Jossey-Bass
  • Csikszentmihalyi M, Flow, 2nd edition (2002), Random House
  • Fisher R, Kopelman E and Schneider AK, Beyond Machiavelli: tools for coping with conflict, 1st edition (1994), Harvard University Press
  • Fisher R and Ury W, Getting to Yes: negotiating an agreement without giving in, 2nd edition (1991), Business Books Ltd
  • Goleman D, Emotional Intelligence, 1st edition (1996), Bloomsbury Publishing plc
  • Gordon G and Nicholson N, Family Wars: classic conflicts in the family and how to deal with them, 1st edition (2008), Kogan Page Ltd
  • Hofstede G and Hofstede GJ, Cultures and Organisations: Software of the Mind, 2nd edition (2005), McGraw Hill
  • Hughes JE Jr, Family: The compact Among Generations, 1st edition (2007), Bloomberg Press
  • Kets de Vries MFR and Carlock RS with Florent-Treacy E, Family Business on the Couch: a psychological perspective, 1st edition (2007), John Wiley & Sons Inc
  • Kohlrieser G, Hostage at the Table: how leaders can overcome conflict, influence others, and raise performance, 1st edition (2006), Jossey-Bass
  • Leach P, Family Business: the essentials, 1st edition (2007), Profile Books Ltd
  • Macdonald I and Sutton J (Eds), Business Families and Family Businesses: The STEP Handbook for Advisers, 1st Edition (2009), Globe Business Publishing Limited
  • McCarthy B, About Learning, 1st edition (2000), About Learning Inc
  • McGoldrick M, Gerson R and Petry S, Genograms: assessment and intervention, 3rd edition (2008), WW Norton & Co Inc
  • Nørretranders T, The User Illusion, 1st edition (1991), Penguin Books Ltd
  • Ricard M, Happiness: a guide to developing life’s most important skill, 1st edition (2003), Little, Brown and Company
  • Sacks J, The Dignity of Difference: how to avoid the clash of civilisations, Revised edition (2003), Continuum Books
  • Stone D, Patton B and Heen S, Difficult Conversations: how to discuss what matters most, 1st edition (1999), Penguin Books
  • Strasse F and Randolph R, Mediation: A psychological Insight into Conflict Resolution, 1st edition (2004), Continuum Books
  • Ury W, The Third Side: why we fight and how we can stop, 2nd edition (2000), Penguin Books
  • Ury W, The Power of a Positive No: How to Say No and still get to Yes, 1st edition (2007), Hodder & Stoughton
  • Ury WL, Brett JB and Goldberg SB, Getting Disputes Resolved: designing systems to cut the costs of conflict, 1st paperback edition (1993), PON Books
  • Williams R and Preisser V, Preparing Heirs 1st edition (2003) Robert D Reed Publishers
  • Wilmot WH and Hocker JL, Interpersonal Conflict, 7th edition (2007) – McGraw Hill